Tag Archives: Incomes

Before panicking, call a copywriter!

Before panicking, call a copywriter!

In New York City, on Madison Avenue (where we used to have our offices) there are hundreds of advertising executives. They live under a lot of stress and many of them try to develop outside incomes so they can walk away from the fray someday.

It’s still a lot like Mad Men.

Some of them invest with Wall Street brokers. Some buy art. Some buy gold.

Two friends decided to do something different. They bought into a Washington State orchard that had a mail order apple business.

Everything went great in the first season. But in the second season, disaster! A hailstorm pockmarked all the apples before they were picked. Shaking, the farmer partner called New York. “We’re ruined. We have to cancel all the orders and send those checks back.”

One of the Madison Avenue guys was a top copywriter. He said, calmly, “Give me a couple of minutes. I’ll call you back.”

He thought about it for a minute and then wrote:

You will notice that your apples have marks from hail damage. This is due to the high altitude at which they grow. The hail marks are your assurance that these are the sweetest, most delicious apples you’ve ever had.”

He faxed the note to the farm in Washington with instructions: Have the note printed and inserted into every order.

There were no complaints from customers and in Year Three many of them wrote on their Order Forms: Hail-damaged if possible, please.

Just goes to show you what you can do with a little creative copywriting.

If you need to understand Boomers: Read These Books!

If you need to understand Boomers: Read These Books!

They landed on my desk a few weeks ago and I resisted opening them. Now I realize it’s because the titles, while informative, are slightly off. The books are gems and if they’d been called something like Why Geezers Ignore Your Advertising, Parts I and II, I’d have read them right away. Most of the text, which is just about all research with very clear charts and graphs, was written by various experts who waste no time getting to their points.

Boomers aren’t a monolithic demographic. Sure, they’re spoiled, over-educated, fixated on youth, and think they’re rebels but some of them actually grew up. We’ve always known that Boomers are of different races, different sexes, different incomes, and different lifestyles. But who knew there were three different tiers in the realm of Boomerdom? That’s what Theodore L. Reed of Reed, Haldy, McIntosh tells us in a chapter in After Fifty.

The three main tiers, based on age, are Post War, Leading Edge and Trailing Edge. They’re all Boomers but they look at things quite differently. His evidence is convincing and his conclusion becomes obvious in a chart of Key Values and Concerns. Reed wisely added the relevant info for Gen Xers and that allows us to see how complete the descent has been from the stability and family values of the Post War cohort to the cynicism and street smart values of the X people.

In After Sixty, C. Troy Shaver, Jr. of Dividend Growth Advisors, explains the astonishing impact of Boomers on the economy, but more important to people who market to Boomers are his charts and observations of how and why Boomers spend their money now that they’re older. Assuming they have any money. Boomers didn’t save a lot, just 1.2% of their incomes. Oh, they made a lot but they spent most of it.

To me, the most compelling chapter in both books is Matt Thornhill’s and John Martin’s (of The Boomer Project) Ten Industries that Aging Boomers Will Transform. On their way to old age, Boomers transformed everything else from baby food to entertainment to, well, the whole culture. Now they’re, apparently, going to transform housing as they scale down, travel, volunteering, health and fitness, transportation, home improvement, health and beauty and a lot more. They know what they want and they’re used to getting it. Marketers who pay attention are already starting to give it to them.

These are both terrific books. They’re not the kind you sit down and read like a John Grisham novel. They’re the kind you glance at, remember the headings and then refer to over and over when you need them.

If you do what I do for a living, you’ll need them often. I like the specific “idea starters” I read about in these books. For instance the opportunities for family-oriented restaurants to create grandparents programs.

There were ideas for vacation packages, education programs, retirement.

I keep going back to the books for more ideas.

Thank you, Les Harris for sending then to me. I think you’ll want to have them too:

After Fifty on Amazon.com

After Sixty on Amazon.com