Tag Archives: Fit

You might consider a “Just in Time” Mailing

You might consider a “Just in Time” Mailing

Guest Post from Rachel, The Intern

Here’s one…

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This letter came to Lois Geller, and though it’s about “moving to a new home” not a new office, they have the right idea. People still buy the most new things when they’ve moved and want to start fresh.

If there’s one thing I’ve learned while working in marketing it’s that it all about the right offer, to the right people at the right time. This offer is a bit lame, and not sure we can redeem it in stores close by our office.

blank white page for bv template_01_01Crateandbarrel

Lists and offers are very much like finding the love of your life; it’s not easy finding the perfect match. You try people on and if they don’t fit, you chuck ‘em. You ask yourself, what am I doing wrong? Well in Marketing, it’s the same way! You have to find the right match! When I say match, I mean the right list and the right offer. Once you have those 2 things down, you’re sure to have a successful campaign.

Lists work, and you need a “call to action”- use by September 1, 2010.

Most importantly, you have to strategize! If you want to stay ahead of the game, you have to have a game plan. Like the Miami Heat creating the Dream Team with Lebron, Wade, and Bosh, they have a game plan to win a championship! A good strategy in our case would be a Customer Loyalty program, which builds the database, and also creates long lasting loyal customers- like us!

blank white page for bv template_01_01Rachel

My name is Rachel Rodriguez and I am
currently a student at Johnson & Wales University,
studying Marketing. I will be graduating in the spring of 2011.

It is really “emu”-sing..when I blog about gratitude….

It is really “emu”-sing..when I blog about gratitude….

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I had blogged about the fact that my Mom insisted that I write thank you notes, and how those handwritten notes still made a huge difference in my life.

Then, I received an unexpected one myself from a great salesperson. I had raced into St. John’s (who sell beautiful knitted suits) and asked the salesman if he could find me a black skirt quick! I was leaving for Rhode Island to speak at the Travel Learning Conference, and somehow, I didn’t have the skirt that went with my favorite St. John jacket.

He went to the back and found two, and one was a size too small. He told me to try it on anyway, and it could always be blocked a size larger. It did fit, and I bought it and ran out the door, in time to make my flight.

Then I received this beautiful handwritten note from my savior, Armando.

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You know I’m headed back there to see what he has for Spring. How great is that? A handwritten thank you note from someone who saved the day for me?