Tag Archives: Creative

The Power of A Great Letter

The Power of A Great Letter

People underestimate the power one great letter can have for their business. I’ve had several people call me or email me, to ask for my opinion on a direct mail campaign. Most of the time, they’re so worried about how it looks, that they don’t bother to really worry about the offer.

I recently spoke at the Coral Ridge Country Club in Ft. Lauderdale for a group of entrepreneurs, at an event called BIG Breakfast. When I explained to them, that 40% of the success of a direct mail campaign is the offer, they looked at me as if I had two heads. I continued on to tell them that another 40% is the list they’re mailing to, and the final 20% is the creative. What do most people spend their time on? Of course, the fun stuff… the creative.

A common problem we encounter is that most businesses don’t understand the science behind direct mail.

To a critical and untutored eye a great direct mail letter doesn’t look like much. It looks simple, which is much more difficult to achieve than something sophisticated – a word that in this context usually means corporate gobbledygook. The critic reading the direct mail letter is rarely a member of the target audience so, naturally, the letter doesn’t resonate.

If you’d like to read some great examples of how simple letters work very well, visit my recent Forbes article:

Hope you’ll pick up an idea or two for your own business. Let me know how it works out.

Being your own Wizard of Oz.

Being your own Wizard of Oz.

wizard-1

Twitter’s site went down for a few hours the other day and within 15 minutes I started feeling the pangs of withdrawal. Why? My goodness, it’s just a web site for short messages, isn’t it?
crying-twitter
As I thought about it last night – why am I so attracted to Twitter? – it occurred to me that the reason might lie in Twitter’s competitive value to small companies like mine. In an important way, it gives us a leg up on big companies.

growth

A lot of corporations worry about Twitter. Many of them don’t want to tweet on their own because they can’t control the process tightly; maybe employees will give people a bad impression of their brand. So they turn to their large agencies for help in testing social media. The large agency gives the job to junior creative people who do the best they can. The problem is that they can’t come up with revenue projections for Twitter results.

But small companies can really go to town with Twitter marketing. They can be themselves. If they’re looking for local customers, they can find them on Search. So if, for example, I have a store that specializes in interesting kites, I can talk about all the people who fly kites, I can give ideas for parties, have kite flying contests and sell discount kites, Twitter invite only, say once a month.

After several months, I can track ROI on Twitter much more easily than a large company ever could. This means that small businesses can:

• Build a great big wonderful Brand and voice that sound like they come from a real person;

• Connect with thousands of people and get known in their areas;

• For the first time, have access to anyone they want to reach;

• Talk about happenings, contests, prizes, awards, special offers any time an idea occurs to them;

• Begin to develop really solid friendships.

I’ve been doing this for a while now and I’m seeing real value. And I actually do feel a lot like the man behind the curtain, the Wizard of Twitter, pulling all the right levers.
funny_wizard
If you’re interested in a Twitter or Social Media Program, feel free to call: 646-723-3231 or to visit me, on Twitter, of course, at twitter.com/loisgeller

There are more than 86,000 seconds in every day….

There are more than 86,000 seconds in every day….

lois and kate

Days fly by for me, in a frenzy of activities….from direct marketing for our clients, my social media network, my real network of friends, my new books (I’m writing), my columns and all the mundane things I do, like paying bills, returning calls, and handling the challenges of board membership.

In the course of doing all of these activities, I let others slip by. One of those things that I’m always fighting with myself about is Organization. When I was a kid, my mom said I had a disorganized mind and that was why I was so creative. Now, there’s no excuse. Read the rest of this entry

I love the art prints, and where is the offer?

I love the art prints, and where is the offer?

bookpix

Recently a client came to our offices to tell us all about his fabulous line of art books. They were great, and we enjoyed seeing the art, before it was published. He mentioned the thickness of the books, the special art historian who was the author, and so on.

Then I asked him the big question: what is your offer? His reply was, “I don’t need an offer”, and “these books are high quality and stand on their own”.

I explained to him that in direct marketing you always need an offer, or you’re just selling retail in the mail. The offer answers the customer’s questions of “what’s in it for me”, and it is really the closer for the sale. Read the rest of this entry