Random header image... Refresh for more!

It is really “emu”-sing..when I blog about gratitude….

by Lois Geller

sc0858ba9e

I had blogged about the fact that my Mom insisted that I write thank you notes, and how those handwritten notes still made a huge difference in my life.

Then, I received an unexpected one myself from a great salesperson. I had raced into St. John’s (who sell beautiful knitted suits) and asked the salesman if he could find me a black skirt quick! I was leaving for Rhode Island to speak at the Travel Learning Conference, and somehow, I didn’t have the skirt that went with my favorite St. John jacket.

He went to the back and found two, and one was a size too small. He told me to try it on anyway, and it could always be blocked a size larger. It did fit, and I bought it and ran out the door, in time to make my flight.

Then I received this beautiful handwritten note from my savior, Armando.

sc0858f209

You know I’m headed back there to see what he has for Spring. How great is that? A handwritten thank you note from someone who saved the day for me?

5 comments

1 tracey { 03.10.10 at 2:29 pm }

Such a lovely note from a very good salesman!

2 Monica Diaz { 03.10.10 at 2:30 pm }

The power of the handwritten thank-you note! You said it and now you’ve lived it one more time. Enjoy!

3 Chuck Flagg { 03.12.10 at 6:31 pm }

Thanks for reminding me and everyone else in sales how important it is to make that personal connection and say thank you. In this email/twitter/blog world, I still believe that people like getting to touch a piece of mail.

4 Claire Given { 04.08.10 at 7:09 pm }

The power of the handwritten thank-you note!

5 Andrea Nierenberg { 05.02.10 at 7:27 am }

The handwritten note will always set you apart.
We all love to receive one that is thoughtful, timely and we know someone took the time to think of us.
Some high touch in a high tech world :-)

Leave a Comment